If there’s one thing us arrogant American’s hate more than anything it’s not being able to understand a foreigner.
Forget tolerance. Forget patience.
We want our shit now damnit!
If you run any business that requires a call center to service your customers remember this formula:
Cheap VoIP + Oversea’s Call Center = FAIL
We get that you want to save money. We do too.
However, you need to make sure that your customers can understand your service and sales departments.
It’s worth the extra money. Trust me.
But don’t take my word for it. This survey says it all.