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Kerry Garrison is the Senior Product Manager at trixbox

I had the opportunity yesterday to sit down with pal Kerry Garrison, author of trixbox made easy, blogger, and Senior Product Manager at trixbox about the up-coming Fonality trixbox Open Communications Certification (FtOCC) workshop. After numerous email inquires from Smith On VoIP readers after posting about the workshop almost two weeks ago, I decide it would be best to get the answers to your most commonly asked questions straight from the source.

Here is What Kerry Had to Say

GS: Why did Fonality decide to do a trixbox training course?

KG: We are getting over 85,000 downloads a month and this is creating a market for skilled people tomanage and maintain these systems as well as use best-practices for doing deployments. Since trixbox is our product, who better to help train people on getting up to speed on the platform and how to be successful in deploying it.

GS: Who is the training aimed at?

KG: We feel there are three distinct groups of people using trixbox today, the first being people who are experimenting with it and possibly doing small deployments at home or in their own business. The second group are the in-house IT guys who are tasked with setting up a new phone system and are looking at trixbox as a solution to their company’s telephony needs. The third group is the existing phone system integrators or the IT consultants that are offering trixbox systems to clients. It is the last two that we feel would benefit the most from the training program.

GS: What topics will be covered during the training?

KG: We will walk people through all of the installation and configuration of the trixbox platform, show them how to use all of the different components, setting up trunks, extensions, and some standard and commonly requested scenarios. We will also cover some basic Linux skills that an admin should know as well as the common troubleshooting tasks. We will cover some real-world examples of some more complicated installations that required some outside-the-box configurations to get the final solution implemented. In the end, the attendee will configure a complete system from beginning to end to ensure their comprehension of all of the topics.

GS: You have mentioned a dinner the first night, what is that about?

KG: Since one of our goals is to help resellers and integrators build successful businesses around trixbox, I am hosting a dinner on the first night aimed at helping people to market trixbox systems, how to do comparative analysis against other platforms, how to offer support and maintenance contracts, and how to position themselves in the space. This should be very useful for those people who are unsure or need some tips on building their telephony business.

GS: Are there any special perks people will get for attending the training?

KG: Of course, but we will be saving some of them as surprises. Everyone will receive a SIP hardphone, a bag of goodies, some discounts from some resellers, and there will be a number of prizes given away during the event. Those who complete the training will get a “Fonality tribox Open Communication Administrator” certification with a certificate and logo they can use.

GS: How much does this training cost and where will it be held?

KG: The training is going to be held at the Westin LAX hotel in Los Angeles on March 5-6. The training itself is $1,495 and we have discounted rooms available at the hotel. The dinner will also be held at the hotel. All of the information is available at For your readers, we are going to offer two different specials. When they sign up, in the comments section, if they mention they will receive a 25% discount.

That’s right! All Smith On VoIP readers will receive 25% off ($375 USD!) the Fonality trixbox Open Source Communcation’s Workshop when they mention in the comments section when ordering!

Have Additional Questions For Kerry?

Have any additional question about the workshop? Please leave them in the comments section below, as Kerry is a frequent Smith On VoIP reader, and he will answer them as they appear!

Garrett Smith

Garrett Smith is an author, consultant, and marketer with almost 20 years of experience selling and marketing VoIP solutions. Garrett has helped thousands of businesses select the right VoIP system over his career, in addition to helping hundreds of vendors, and dozens of service providers with their go to market strategies. This experience gives him a unique position in industry that allows him to cut through all the noise. Garrett has been named one of the most influential people in the VoIP, and has written over 3,000 articles about VoIP since 2004.

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