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Overall: The Plantronics SAVI W430 delivers flexibility, simplicity of use and high definition audio quality. Although the SAVI is a bit expensive,  it delivers everything you need from a wireless headset making it an ideal choice for the heavy softphone user or road warrior that demands a high performance headset.

Pros: The SAVI W430 fuses a solid customizable build with high definition voice and proven DECT wireless voice technology to deliver a top notch calling experience. Lightweight construction and customizable ear piece and microphone boom ensure proper fit and performance for all shapes and sizes.

Cons: The biggest downside to the Plantronics SAVI W430 is the price. With a street price around $170 USD, the SAVI is as expensive as a desktop IP phone. Also the SAVI W430 did become mildly uncomfortable after periods of use exceeding two and half hours, but then again so does talking.

Overview: The Plantronics SAVI W430 is a DECT wireless headset system designed for use with softphones and unified messengers. The SAVI W430 utilizes a USB dongle to connect to a PC or laptop.

Right from the start you can tell that the Plantronics SAVI W430 has been built for the discerning user. Like all Plantronics products, the packaging, headset fit and finish and even accompanying documentation is all well done.

In other words, you’re getting what you paid for.

Once out of the box and ready for use the SAVI W430 proved to be simple and easy to set-up. All that was required to get going was to simply connect the USB dongle, plug-in the headset base station and set the headset in place for a little juice. Oh and you have the choice of a number of earpiece fittings to ensure that headset fits comfortably in your ear.

After 15 minutes of charge, the W430 was ready to go.

All that was needed to start using the SAVI W430 in conjunction with my Counterpath Bria soft client was sync the headset with the DECT dongle. From there it was simply a matter of fine tuning the settings to get the call volume just right. (Note: The SAVI W430 does come with Plantronics software that provides additional features and functionality. This software was not used during testing.)

With set-up complete, the Plantronics SAVI W430 was put through a number of real life calls, including a couple of marathon conference calls. For the most part the SAVI W430 performed exceptionally well.

The W430 exhibited ample range, excellent call quality, was unobtrusive and for the most part was comfortable to wear. Over prolonged periods of use (two hours) the SAVI W430 did become a bit uncomfortable, however one has to imagine that would occur with just about any headset.

Given two weeks of normal use, the SAVI W430 actually became a welcomed addition to the work day. While I’ll likely always be a speakerphone guy, the Plantrnics SAVI W430 demonstrated at every turn that it could handle the stresses of heavy softphone users and road warriors alike.

So if you’re in the market for a high quality wireless headset for use with your softphone or unified messenger and don’t mind spending a little money you won’t go wrong with the SAVI W430 from Plantronics.

Garrett Smith

Garrett Smith is an author, consultant, and marketer with almost 20 years of experience selling and marketing VoIP solutions. Garrett has helped thousands of businesses select the right VoIP system over his career, in addition to helping hundreds of vendors, and dozens of service providers with their go to market strategies. This experience gives him a unique position in industry that allows him to cut through all the noise. Garrett has been named one of the most influential people in the VoIP, and has written over 3,000 articles about VoIP since 2004.

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